Your Phone Harassment Checklist:

  • Robocalling your cell phone without your consent
  • How to identify a robocall: When you answer your cell phone, you hear silence, music, or clicking sounds before being connected to a live person
  • Robocalls before 8:00 a.m. or after 9:00 p.m.
  • Robocalling after you've asked the debt collector to stop calling
  • Stop the harassment. Once you've retained Lemberg Law, the debt collection calls will stop
  • Get up to $1,500 per call. Sue for violations of the Telephone Consumer Protection Act
  • Zero upfront costs. Our legal help costs you nothing out of pocket; we don't get paid unless you win
If you’ve experienced any of these, you may have a case.

What consumers are saying...

Cell phone robocalls need to be regulated because they're nuisances to families who have no concern with the topic of the calling person.
Katy C From Las Cruces New Mexico,
Cell phone robocalls need to be regulated because they are distracting and lack the friendliness and restraint a human would uphold. End it.
Watts G
This number calls me every single day AND leaves a voicemail.
From New Haven,

Questions You Could Be Asking

Question: I want to work with a law firm I can have confidence in. I've got a complaint with Citibank. Answer: I am extremely proud to brag on the accomplished staff here at Lemberg Law. We've fought intensely for the fifteen thousand clients we have been privileged to represent, and the over $35 million won for them is nothing to sneeze at. If you are looking for someone to stand for you, you have found it.
- Lemberg Law Team
Question: I have been encountering an unreasonable number of phone calls from Citibank what can I do? Answer: There're so many individuals who will empathize with the struggle to payoff their debt, and the anger they feel when they are being hounded by their lender. Often, these ploys are engaged to be intimidating but they can be illegal. Stand up, my law firm will help you out.
- Lemberg Law Team
Question: What's the best means of disrupting telephone calls from lenders like Citibank? They are absolutely driving me nuts. Answer: It's easy for many individuals to appreciate this problem. No one celebrates constant calls from abrasive credit agents. The best revelation I can provide you follows, no one has got to be silent about it. Call my office as soon as possible.
- Lemberg Law Team
Question: Is there a law which can discontinue Citibank from calling my home phone? Answer: There are absolutely state and federal laws that lenders have to adhere to while managing their customer's debts. If they skirt those regulations, we're accessible to you to initiate the method to stop it. Give us a call today.
- Lemberg Law Team
A history of complaints

Your complaint would not be the first.

The following Citibank complaints were filed with the Consumer Financial Protection Bureau since 2013.

Consumers filed 361 complaints about debt collector communication tactics. Those included: 36 complaints that a collector called after receiving a cease and desist letter; 11 complaints that a collector called before 8:00 a.m. or after 9:00 p.m.; 277 complaints that a collector calls to the point of harassment; 30 complaints that the debt collector threatened to take the consumer to court; seven complaints that the collector used abusive or obscene language.

Consumers filed 421 complaints about a debt collector attempting to collect someone else's debt. Those included: 230 complaints that the debt is not theirs to pay; 34 complaints that the consumer was asked to pay a debt resulting from identity theft; 22 complaints that the collector tried to collect a debt discharged in bankruptcy; 135 complaints that the debt had already been paid.

Consumers filed 151 complaints about an agency's failure to verify a debt. Those included: 12 complaints that the collector hid the fact that he was trying to collect a debt; 112 complaints that consumers aren't given enough information to verify the debt; 27 complaints that the collection agency never sent a notice about the consumer's right to dispute the debt.

Consumers filed 88 complaints about a debt collector lying to the consumer. Those included: 76 complaints that the agency tried to collect the wrong amount; nine complaints that a debt collector pretended to be a lawyer or other official; three complaints that a collector implied that not paying a debt is a crime.

Consumers filed 112 complaints about debt collectors contacting people or sharing information improperly. Those included: 20 complaints that a collector called at work after being told to stop; 36 complaints that the consumer was contacted after asking them to stop; one complaint that the collector contacted the consumer even though they had an attorney; 55 complaints that a collector told a third party about the consumer's debt.

Consumers filed 64 complaints about a collector threatening someone illegally. Those included: seven complaints that the agency attempted to collect exempt funds; seven complaints that the collection agency attempted to seize property; 11 complaints that the collection agency filed a lawsuit without proper notification; one complaint that the agency filed a lawsuit outside of the consumer's jurisdiction; 12 complaints that a collector threatened to arrest a consumer; 26 complaints that the collector threatened to sue on time-barred debt.

The CFPB says that 796 complaints were closed after the collection agency provided an explanation, 103 complaints were marked as closed after the collection agency paid the consumer, 281 complaints were closed without monetary relief, two complaints were {In progress}.

You are not alone.

What does debt abuse look like?

Attorney Sergei Lemberg gives hypothetical examples of potential FDCPA or TCPA violations.
Does this sound familiar? You've been unable to sleep for a couple nights taking care of a child with a stomach bug and you're finally asleep just before the dawn. But that cherished sleep does not last long. It's 7:00 in the morning when your cell phone chimes loudly and you roll over to grab it. You notice clicks and static, as though you're connected to a machine or computer. It's your bank, reminding you about your overdue line of credit payment. Really angry, you notice the time and ask if they know how early it is as you toss the phone. If you're getting auto-dialed phone calls to your cell phone from a bank calling you before 8:00 a.m., it may be a Telephone Consumer Protection Act violation.
Think about this: Bertha is in her room unpacking her duffle bag after coming home from a wedding. She's worried about how she went over her budget while she was away shopping. She grabs the bundle of mail left for her on her bed and sees that her car repayment is very overdue. Anxious, her mobile phone vibrates and she grabs it from her jacket pocket to answer. She notices a beep as though she's talking to a computer. Then a female voice starts talking. It is her creditor, but she is too embarrassed to talk so she hangs up. If you are getting auto-dialed phone calls to your mobile phone from a collection agency, it may be a Telephone Consumer Protection Act violation.